Shipping & Delivery
Effective Date: February 19, 2024
At Broad Ripple Lawn Equipment Inc, we are committed to providing you with a smooth and reliable shipping experience for all your lawn mower needs. Below is the detailed information regarding our shipping and delivery policies.
1. Shipping Policy
Shipping Areas:
We currently offer shipping exclusively within the United States. Unfortunately, we do not ship to international addresses at this time.
Free Shipping:
We offer free shipping on all orders within the USA. No minimum purchase is required to qualify for free shipping.
Processing Time:
Orders are typically processed within 1-2 business days after receipt. Please note that processing times may vary during peak periods or due to unforeseen circumstances.
Shipping Methods:
We use a range of trusted carriers to ensure timely delivery. The shipping methods and delivery times will be chosen based on the size, weight, and destination of your order.
Estimated Delivery Times:
Delivery times vary depending on your location and the selected shipping method. On average, orders will arrive within 5-7 business days from the date of shipment.
2. Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to check the status of your delivery. If you have any issues with tracking your order, please contact us at:
- Email: [email protected]
- Phone: +1 (574)306-9623 Or +1 (317)253-1611
- Address: 823 E 64th St, Indianapolis, IN 46220, United States
We’re happy to assist you with any concerns regarding tracking.
3. Delivery Issues
Missing or Delayed Shipments:
If your order is missing or delayed, please contact us immediately. We will work closely with the carrier to resolve any issues and keep you informed about your order’s status.
Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us as soon as possible. Provide photos of the damaged or defective product, along with your order number, and we’ll assist you in arranging a return or replacement.
4. Shipping Address
Please double-check your shipping address when placing your order. We are not responsible for any delays or delivery issues caused by incorrect or incomplete address information. If you need to update your shipping address, please contact us immediately before your order is processed.
5. Order Changes and Cancellations
If you need to make changes or cancel your order, please contact us as soon as possible. Once an order has entered the processing or shipping stage, we may not be able to accommodate changes or cancellations.
6. Contact Us
If you have any questions or concerns regarding shipping and delivery, don’t hesitate to reach out to us:
- Email: [email protected]
- Phone: +1 (574)306-9623 Or +1 (317)253-1611
- Website: www.mowmarts.shop
Thank you for choosing Broad Ripple Lawn Equipment Inc! We appreciate your business and are dedicated to ensuring your lawn mower purchase is delivered smoothly and on time.